K2k Support Desk

(Pre & Post Sales)

Support Word Shows Assistance Service And Help

Sometimes email fails us, in which case please try to contact us by other means.

HOWEVER note that our reply may be via email 🙁
So for the helpdesk, you can manually log back in to check our reply.

My Preference is SKYPE. It is FREE, mac/pc/mobile and can do TEXT messages (or voice, whiteboard, even video conferencing)
The Skype Text Chat also leaves a message history, in case we miss each other on-line.
You can get it at http://skype.com

BUT please mention PCS in your hello message, so that I know who you are.

My skype ID is
peterbuick
(london,UK – I try to work EST office hours mainly) BUT please mention PCS in your hello message, so that I know who you are.
SKYPE: This link may work peterbuick@skype

METHOD 2 – LIVE CHAT:

If installing skype is too much, you can just use any web browser to use our LIVE CHAT – the only downside is we both need to be on-line at the same time.
I try to work EST (New York) Office Hours, but I may be around more than that…

[ LIVE CHAT ] opens in a new window

live-chat-support-lite-communication-icon_zJ1Hla8u_LLIVE TEXT CHAT: We aim to work EST Office Hours, but we may be around more too…

247 helpdesk:

http://www.k2kgroup.com/helpdesk