K2k Support Desk

(Pre & Post Sales)

Sometimes email fails us, in which case please try to contact us by other means.

HOWEVER note that our reply may be via email 🙁
So for the helpdesk, you can manually log back in to check our reply.

My Preference is SKYPE. It is FREE, mac/pc/mobile and can do TEXT messages (or voice, whiteboard, even video conferencing)
The Skype Text Chat also leaves a message history, in case we miss each other on-line.
You can get it at http://skype.com

BUT please mention PCS in your hello message, so that I know who you are.

My skype ID is
peterbuick
(london,UK – I try to work EST office hours mainly) BUT please mention PCS in your hello message, so that I know who you are.
SKYPE: This link may work peterbuick@skype

METHOD 2 – LIVE CHAT:

If installing skype is too much, you can just use any web browser to use our LIVE CHAT – the only downside is we both need to be on-line at the same time.
I try to work EST (New York) Office Hours, but I may be around more than that…

[ LIVE CHAT ] opens in a new window

LIVE TEXT CHAT: We aim to work EST Office Hours, but we may be around more too…

247 helpdesk:

http://www.k2kgroup.com/helpdesk